This ASE A4 Steering System Operation Service and Repair certification study class provides an in-depth, step-by-step guide on inspecting and repairing steering system components. It covers both front and rear suspension systems, with an emphasis on steering gears, rack and pinion, power steering pumps, power steering hoses, tie rods, both mechanical and electrical steering components. This class prepares students to pass the ASE A4 certification exam by focusing on real-world suspension system repair procedures.

Participants learn how to present phone estimates with clarity, confidence, and empathy.

The A6 Basic Electrical Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching basic electrical theory, Ohm's Law, current, circuits, and the tools needed to measure and use these concepts. This course also emphasizes safety, precision, and compliance with industry standards in electrical diagnostics.

This A1 Engine Repair Part 2 certification study class provides an in-depth, step-by-step exploration of cylinder head and valvetrain operation, diagnosis, and repair. Students will learn how modern valvetrain systems operate, how to diagnose mechanical and performance-related problems, and how to remove, inspect, machine, reinstall, and adjust cylinder head–related components following OEM procedures. The course integrates theory, hands-on skills, and ASE-style test preparation to ensure students are ready for real-world repair challenges and the ASE A1 certification exam.

This 2-day, interactive training program is designed to equip participants with the knowledge, tools, and confidence to analyze, measure, and improve their business performance. 

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

This class prepares automotive technicians for the ASE L3 Light Duty Hybrid and Electric Vehicle Specialist Test. The class focuses on hybrid and electric vehicle systems, including the high voltage battery, internal combustion engine integration, drive systems, power electronics, and supporting systems. Participants will learn diagnostic techniques, safety protocols, and repair procedures to address the unique challenges of hybrid and electric vehicles. The class is designed to enhance both theoretical knowledge and practical skills needed for certification and real-world applications.

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively. 

A9 Light Duty up to 26000 GVWR Diesel Engine Operation and Maintenance

The L4 ADAS What When Why and How Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about the evolution, growth, key active safety systems, calibration requirements, sensor locations, and where to look up ADAS Advanced Driver Assistance Systems information. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This ASE A4 Steering Diagnostics Test certification study class is designed to prepare technicians for diagnosing and repairing various issues related to steering systems. The class covers diagnostic procedures for steering column noises, effort concerns, and issues with both manual and electronically assisted systems. Participants will learn how to identify and resolve problems with steering gears, racks, power steering pumps, and electronically controlled systems, ensuring accurate and effective repair solutions.

The Tools and Test Equipment Part 2 FLIR/Thermal Imager Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them the capabilities of different types of Forward-Looking Infrared (FLIR) cameras, how to change and adjust modes, the various vehicle systems they can be used on, and how to build libraries for future references and training. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This course focuses on essential financial and operational strategies to enhance the profitability and productivity of automotive repair shops. 

The A4 Wheel Alignment Part 1 Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about different components, types of failures and diagnosis, repair best practices, and cost-saving alternatives. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive wheel alignment repair and maintenance tasks.

This course prepares automotive technicians for the ASE A8 certification exam. It focuses on core diagnostic skills for engine performance issues related to mechanical faults, ignition systems, and electronic engine controls. Participants will engage in real-world testing scenarios, tool demonstrations, and service information usage to effectively troubleshoot performance and drivability concerns.

"The Visionary Leader" helps shop owners stop thinking like technicians or managers and start thinking like business leaders. This class is about mindset, identity, and leadership growth—not just tactics. You’ll define the kind of business you want to build and the kind of leader you need to become to make it happen.

 Through interactive coaching, self-assessment, and clarity exercises, this session helps owners create a compelling vision for their shop, develop executive habits, and build leadership presence. It’s not just about working in the shop—this class is about working on yourself.

This course is designed to prepare automotive technicians for the ASE A5 certification exam by providing a comprehensive study of traction and steering control systems. Traction control, steering assistance, and their associated subsystems play critical roles in modern vehicle safety. This class will cover inspection, diagnosis, service, and repair procedures for electronic brake control systems EBCS, focusing on hydraulic, electrical, and mechanical components. The course will also include calibration, system alignment, and post-repair verification.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

The A8 Scan Tool Strategies Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching best practices for diagnostics. This class focuses on reducing misdiagnoses, comebacks, and liabilities while increasing opportunities for ensuring vehicles leave the shop safe and reliable. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The A8 Fuel Pump Testing and Wave Form Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them multiple ways to quickly test electric fuel pumps to determine if they are degraded or failing. The class addresses scenarios where a vehicle that was towed in for a no-start issue starts running fine in the service bay, or when components like fuel pumps or power windows start working again after cooling down or being jostled. This class will enable technicians to identify intermittently failing electric fuel pumps and discuss mechanical fuel pump testing when electrical checks are clear. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively. 

G1 Fluid Services AKA Royal Flush

The A8 Evaporative Emission EVAP System Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them the history, different types, diagnostic tools, diagnosing techniques, DTC blocking, enabling, and monitoring of evaporative emission systems. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

This course provides a structured, in-depth review of the fuel delivery, air induction, and exhaust/emissions systems found in modern OBD-II vehicles. Technicians will learn how to diagnose drivability problems, verify system performance using scan tool and mechanical tests, and perform safe and effective repairs following ASE standards.

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively.

Who It’s For: 
Advisors with some experience who need structure, improved communication skills, and deeper shop process understanding.

This class provides a comprehensive understanding of Advanced Driver Assistance Systems (ADAS) static calibrations. Participants will learn the critical techniques and procedures necessary for accurately calibrating ADAS components, ensuring vehicle safety and optimal performance. The curriculum covers various ADAS technologies, focusing on the tools, methods, and safety protocols required for effective calibration.

Upon completion of this course, participants will have a demonstrated ability to identify, discuss and explain the fundamental areas of collision damage. Topics discussed in this program include nomenclature for both insurers and repairers as well as repair procedures identified by the original equipment manufacturers for their vehicles. Other topics include calculating collision damage and not included operations.

A half-day workshop focused on building a strong first impression. Participants learn how to deliver consistent greetings, focus on caller needs, and eliminate common mistakes that weaken phone interactions.

The A7 Heating and Air Conditioning HVAC Theory and Mechanical Basic Operation Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching the laws of gas properties, refrigerant types and properties, oils, UV dyes, identification, and the air conditioning cycle. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive air conditioning repair and maintenance tasks.

The Autel Lab Scope Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about different lab scopes, their capabilities, how to connect to WiFi, remote setup, relative compression testing, and testing vehicle components using a lab scope. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

• Overview:
  Building on Part 1, this advanced class helps staff refine tone, handle objections, and close more calls. Emphasis is placed on turning price shoppers into appointments and creating urgency without pressure.

This course is designed to prepare automotive technicians for the ASE A4 Suspension and Steering diagnostic certification exam. The class focuses on diagnosing, servicing, and repairing front and rear suspension systems, including conventional, electronically controlled, and hydraulically/pneumatically assisted suspension systems. Emphasis will be placed on identifying suspension-related noise, handling, ride height, and ride quality concerns. This course also covers the diagnosis and replacement of wheel bearings and hub assemblies, as well as the inspection of critical suspension components like sensors, switches, actuators, and subframes.

The Introduction to Pneumatics and Vacuum Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about the different components, operations, common problems, diagnosing methods, and best practices related to pneumatics and vacuum systems. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

This ASE A5 Brake System Operation, Service, and Repair certification study class provides an in-depth, step-by-step guide on servicing and repairing modern brake systems. It covers topics such as master cylinder adjustment, hydraulic system bleeding, brake line inspection and repair, caliper and rotor maintenance, and brake shoe installation. The class will prepare students to service and repair brake systems and pass the ASE A5 certification exam.

Diagnostics Things to Always Check Part 1 Without Scan Tool

Diagnostics Things to Always Check Part 2 With Scan Tool

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively. 

Strategic succession planning is essential for ensuring the continuity and long-term success of businesses, particularly in family-owned enterprises and organizations with key leadership roles. 

This ASE A5 Antilock Brake System ABS Diagnostics certification study class is designed to provide automotive technicians with the essential knowledge and skills required to diagnose and repair ABS systems. This class covers a range of ABS components, including hydraulic, electrical, and mechanical systems, along with advanced diagnostics using manufacturer-specific procedures and tools. The focus is on understanding ABS operational failures, pinpointing problems, and applying appropriate repair procedures.

"The Visionary Leader" helps shop owners stop thinking like technicians or managers and start thinking like business leaders. This class is about mindset, identity, and leadership growth—not just tactics. You’ll define the kind of business you want to build and the kind of leader you need to become to make it happen.

 Through interactive coaching, self-assessment, and clarity exercises, this session helps owners create a compelling vision for their shop, develop executive habits, and build leadership presence. It’s not just about working in the shop—this class is about working on yourself.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

This 2-day, interactive training program is designed to equip participants with the knowledge, tools, and confidence to analyze, measure, and improve their business performance. 

Participants learn how to present phone estimates with clarity, confidence, and empathy.

This course focuses on essential financial and operational strategies to enhance the profitability and productivity of automotive repair shops. 

Participants in this course will have a demonstrated ability to discuss explain and question financial performance in their stores. Know your P&L what the numbers mean and when they are telling you that there is an opportunity to correct adverse trends. Identifying the profit cycle and how it's impacted by the production cycle. Best of all, how they work together to build a culture of performance both financial and in production. A can't miss class for the collision repair business owner.

The Pico Lab Scope Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about different lab scopes, their capabilities, how to connect to WiFi, remote setup, different system sensors, lab scope accessories, identifying out-of-range values, faulty waveforms, and testing vehicle components. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The A7 Heating and Air Conditioning HVAC Mechanical Diagnosis & Repair Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about different components, various types of failures and diagnosis methods, repair best practices, and cost-saving alternatives. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive air conditioning repair and maintenance tasks.

The objective of this course preparing participants to discuss, explain and document discussions with third party payers. More specifically this provides an elevated level of questions and answers that typically take place during the negotiating process specific to repair processes. Participants will review information within the class materials and identify how they should provide it to ensure payment for specific repair scenarios and procedures.

A9 Light Vehicle Diesel Engine Part 1

A half-day workshop focused on building a strong first impression. Participants learn how to deliver consistent greetings, focus on caller needs, and eliminate common mistakes that weaken phone interactions.

The A7 Heating and Air Conditioning Automatic HVAC systems Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about the different components, types of failures, diagnosis methods, repair best practices, and cost-saving alternatives for automatically temperature-controlled automotive HVAC systems. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive air conditioning repair and maintenance tasks.

This ASE A7 Heating and Air Condition HVAC Heating Systems Operation Service and Diagnostics class focuses on diagnosing, inspecting, testing, and repairing automotive heating system concerns for both manual and automatic climate control systems. Students will learn to identify common heating complaints, understand system operation, diagnose mechanical, electrical, and control-related faults, and determine the proper corrective action, including initialization and verification procedures. Emphasis is placed on real-world diagnostic strategies, symptom-based troubleshooting, and ASE-style decision making, preparing students for ASE A7 certification and on-the-job HVAC diagnostics.

The A1 Cylinder Health Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them how to identify all external and obvious conditions of an engine, document findings accurately, and communicate those findings effectively. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The Introduction to Turbochargers Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about the different types of turbochargers, the systems they are associated with, common problems, symptoms, diagnosing techniques, and solutions. This class aims to equip technicians, service advisors, managers, and owners with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This two-day workshop is designed to develop leadership, mentoring, and coaching skills specific to the automotive industry. Participants will gain insights into the roles of a mentor, coach, and instructor, focusing on how to guide and train automotive technicians for performance improvement. Key sessions will cover techniques in performance counseling, the use of technician training resources, and strategies to create a positive, productive learning environment.

The A3 Manual Transmission and Transaxle Clutch Description Diagnosis and Service Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching clutch principles, functions, system components, operation, diagnosis, and service. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively.

Who It’s For: 
Advisors with some experience who need structure, improved communication skills, and deeper shop process understanding.

This A3 Four Wheel Drive All Wheel Drive Transfer Case and Axles Description Diagnosis and Service class provides an essential foundation in 4 Wheel/All-Wheel Drive, Transfer Case, and Axles system description, diagnosis, and service. Participants will gain the knowledge of the fundamentals necessary for working on and diagnosing automotive 4WD/AWD systems. The curriculum covers a range of systems commonly used by automotive technicians, focusing on the proper repair, diagnosing, service, and safety practices.

This session is the kick-off to the Technician Apprenticeship Program and is mandatory for the Technician and the Apprentice. This class requires enrollment in and payment for the Technician Apprenticeship Program.

This class provides an essential foundation in the description, diagnosis, and service of Driveshafts, Universal Joints, CV Axles, and Wheel Bearings systems. Participants will gain the knowledge necessary to work on and diagnose automotive Driveshafts, Universal Joints, CV Axles, and Wheel Bearings systems. The curriculum covers a range of systems commonly used by automotive technicians, focusing on proper repair, diagnosis, service, and safety practices.

This A2 Automatic Transmission and Transaxles Components Operation and Service class provides an essential foundation in Automatic Transmission & Transaxles Components, Operation, Service. Participants will gain the knowledge of the fundamentals necessary for working on and servicing automotive Automatic Transmissions & Transaxles systems. The curriculum covers a range of systems commonly used by automotive technicians, focusing on proper repair, service, and safety practices.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

This course provides automotive technicians with a structured, diagnostic driven approach to modern electrical and electronic systems. Building from fundamental electrical principles, students progress through system operation, component identification, testing, and advanced diagnostic strategies based on the ASE A6 task list. Real-world case studies, hands-on activities, and scan tool data interpretation reinforce learning and prepare students for the ASE A6 certification exam.

The L3 Introduction to Hybrids and Electric Vehicles Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about the different types, components, operation, common problems, diagnostic tools, and safety precautions associated with hybrids and electric vehicles. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This course focuses on essential financial and operational strategies to enhance the profitability and productivity of automotive repair shops. 

The C1 Customer Service and Shop Communications Class is designed to enhance the knowledge and effectiveness of automotive technicians, service advisors, managers, and owners in exceeding customer expectations, keeping customers well-informed, ensuring every vehicle leaves safe and reliable, and delivering peace of mind. This class aims to equip participants with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively. 

The A9 Introduction to Car and Light Truck Light Duty Diesel Engine Types class offers a comprehensive exploration into the diverse array of diesel engines utilized in vehicles with a Gross Vehicle Weight Rating (GVWR) of up to 26,000 pounds. Participants will delve into the fundamentals of diesel engine technology, understanding the nuances of various engine types, their applications, and performance characteristics. This course emphasizes safety, precision, and compliance with industry standards.

The A6 Electrical Diagnosis Strategies Made SIMPLE Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about electrical circuits, relays, batteries, diodes, grounds, voltage drop, voltage resistance testing, voltage electrolysis, and both electrical and electronic circuits. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

Upon completion of this course, participants will be able to discuss, explain and most importantly identify when negotiations are going good or bad. The stages of the negotiation and how and when positions need to be taken to "clinch the victory" when difficult negotiations take place. This is a well rounded discussion of what happens during negotiations and how the negotiator should act and respond. 

The A4 Tire Safety with TPMS Part 1 Tire and Wheel Inspection Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them how to inspect tire conditions, identify tire wear patterns, check for correct tire size and application (load and speed ratings), and verify air pressure as listed on the tire information placard/label. The course covers inspecting tire and wheel assemblies for air loss, determining necessary actions, and repairing tires following vehicle manufacturer-approved procedures. This course emphasizes safety, precision, and compliance with industry standards.

The A4 Tire Safety with TPMS Part 2 TPMS Safety Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them the importance of never servicing a TPMS sensor on a tire or wheel that is unsafe for the vehicle and requires replacement. The class covers direct and indirect sensors, initializing, programming, relearning, and cloning. It also addresses servicing TPMS valve stems, stem corrosion, and TPMS-related federal laws. The class aims to reduce liabilities while increasing opportunities for technicians by equipping them with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

The L4 ADAS (Advanced Driver Assistance Systems) Dynamic Calibrations Class is designed to equip automotive technicians and professionals with the knowledge and skills required to perform dynamic calibrations on modern vehicles equipped with advanced driver assistance systems. This course delves into the intricacies of dynamic calibration procedures, emphasizing safety, precision, and compliance with industry standards.

This ASE A5 Brake Diagnostic certification study class is designed to equip students with the knowledge and skills necessary to diagnose various brake system issues. The class focuses on diagnosing common problems such as poor stopping, pulling, dragging, pedal travel issues, vacuum leaks, and hydraulic problems in both drum and disc brake systems. By the end of the session, students will be prepared to diagnose and repair these issues and pass the ASE A5 certification exam.

The References and Resources Part 1 How and When to Use Them! VIN, Communication, and Reporting Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them the importance of what tasks need to be done, when they need to be done, and in what order. The class will cover the information contained in a Vehicle Identification Number (VIN) and explain the Motorist Assurance Program and its significance. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The References and Resources Part 2 - Repair Information Sources and Their Uses Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them how to access and utilize repair information sources efficiently. This class covers what tasks need to be done, when they need to be done, in what order, where to access information, diagnostic communication/expectations, common problems with repair information/POS systems, and the importance of accurate information and potential pitfalls. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

Strategic succession planning is essential for ensuring the continuity and long-term success of businesses, particularly in family-owned enterprises and organizations with key leadership roles. This course provides a structured approach to succession planning, focusing on leadership development, financial strategies, and operational continuity. 

This class is specifically designed to help automotive and diesel technicians prepare for the ASE L2 Electronic Diesel Engine Diagnostics Specialist certification test. The class covers key areas such as General Inspection and Diagnosis, Electronic Engine Controls Diagnosis, Air Induction Systems Diagnosis, Fuel Systems Diagnosis, and Emissions Systems Diagnosis. Through a detailed breakdown of these topics, participants will gain the knowledge and skills required to excel in diagnosing and servicing complex diesel engine electronic systems.

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively.

Who It’s For: 
Advisors with some experience who need structure, improved communication skills, and deeper shop process understanding.

Upon completion of this course, participants will have a demonstrated ability to identify, discuss and explain the fundamental areas of collision damage. Topics discussed in this program include nomenclature for both insurers and repairers as well as repair procedures identified by the original equipment manufacturers for their vehicles. Other topics include calculating collision damage and not included operations.

The How to do a Proper Multi Point and Digital Vehicle Inspections Part 1 Communications Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them the purpose of Multi-Point Inspections (MPI) and Digital Vehicle Inspections (DVI), including best practices with examples of edited DVIs with photos. The class covers PPE for both inspector and vehicles, and training on communication and documentation using Motorist Assurance Program and Automotive Maintenance and Repair Association standards for suggesting or requiring further actions (diagnosis), repairs, or replacement, using CARFAX Service history and ATI Diagnostic Surveys. This class aims to equip technicians, service advisors, managers, and owners with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The How to do a Proper Multi Point and Digital Vehicle Inspections Part 2 Uniform Inspection and Communication Standards Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching inspection best practices for vehicle walk-arounds, inside vehicle inspections, short road tests before entering the service bay, and inspecting lighting in the service bay, including DOT/SAE lighting types and headlight intensity and aiming. This class aims to equip technicians, service advisors, managers, and owners with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The How to do a Proper Multi Point and Digital Vehicle Inspections Part 3 Underhood Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about underhood inspection. This includes safety precautions for hybrid auto start, remote start, and hot coolant, as well as visual inspections of batteries, hardware, hoses, and reservoirs. The class discusses various fluid testing methods, including visual inspection, hydrometer, test strips, and refractometer testing, and it covers inspecting belts for wear, tension, pulley bearings, and obvious crankcase blow-by. This class aims to equip technicians, service advisors, managers, and owners with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

A half-day workshop focused on building a strong first impression. Participants learn how to deliver consistent greetings, focus on caller needs, and eliminate common mistakes that weaken phone interactions.

The How to do a Proper Multi Point & Digital Vehicle Inspections Part 4 Undercarriage Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about tire service classifications, usage, ratings, inspections, and replacement criteria. The class covers the inspection of wheels and studs, measuring tires for AWD/4WD applications, TPMS quick tests, inspecting mounts, CV axles, U-joints, drive shafts, drive shaft support carrier bearings, and proper lifting techniques for inspecting ball joints, steering, and suspension components. It also includes inspecting frames or unitized (unibody) structures.

The How to do a Proper Multi Point and Digital Vehicle Inspections Part 5 Undercarriage, Brakes, Fuel, Exhaust & Emission Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them how to perform visual inspections of the brake system, including pads, shoes, rotors, drums, and hoses. It also covers inspecting the exhaust system (including how to make or convert a tool to check for leaks inexpensively), visual inspections of emission and fuel systems, and an overview of federal laws and codes related to emission and safety-related modifications. This class aims to equip technicians, service advisors, managers, and owners with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This 2-day, interactive training program is designed to equip participants with the knowledge, tools, and confidence to analyze, measure, and improve their business performance. 

This module prepares automotive technicians to diagnose, analyze, and repair advanced automatic transmission (AT) electrical and electronic control system faults in modern vehicles.
It builds directly on foundational electrical knowledge and A2 Part 1 concepts.

• Overview:
  Building on Part 1, this advanced class helps staff refine tone, handle objections, and close more calls. Emphasis is placed on turning price shoppers into appointments and creating urgency without pressure.

A high-level, role play–intensive workshop designed to refine sales skills and customer engagement. Advisors learn to overcome objections, maximize approvals, and build customer loyalty that lasts beyond a single repair. 

Participants learn how to present phone estimates with clarity, confidence, and empathy.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

This course focuses on essential financial and operational strategies to enhance the profitability and productivity of automotive repair shops. 

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively. 

"The Visionary Leader" helps shop owners stop thinking like technicians or managers and start thinking like business leaders. This class is about mindset, identity, and leadership growth—not just tactics. You’ll define the kind of business you want to build and the kind of leader you need to become to make it happen.

 Through interactive coaching, self-assessment, and clarity exercises, this session helps owners create a compelling vision for their shop, develop executive habits, and build leadership presence. It’s not just about working in the shop—this class is about working on yourself.

The Proper Use of Basic Technician Apprentice Tool Set Class is designed to enhance the knowledge and effectiveness of automotive technicians by providing an essential foundation in the basic tools required for automotive apprentices entering the field. Participants will gain practical knowledge with fundamental hand tools necessary for working in an automotive repair or maintenance setting. The curriculum covers a range of tools commonly used by automotive technicians, focusing on their proper usage, maintenance, and safety practices. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The Introduction to Hydraulics Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them the operating principles, characteristics, functions, types, operations, systems, maintenance, and service procedures of hydraulic systems. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

This course provides a structured, in-depth review of the fuel delivery, air induction, and exhaust/emissions systems found in modern OBD-II vehicles. Technicians will learn how to diagnose drivability problems, verify system performance using scan tool and mechanical tests, and perform safe and effective repairs following ASE standards.

The A6 Basic Electrical Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching basic electrical theory, Ohm's Law, current, circuits, and the tools needed to measure and use these concepts. This course also emphasizes safety, precision, and compliance with industry standards in electrical diagnostics.

This A1 Engine Repair Part 1 Decription,Inspection, Diagnose, Service and Repair introductory class provides foundational knowledge and skills related to engine repair, focusing on understanding engine components, configurations, and basic maintenance procedures. Technicians will explore key principles of engine operation, lubrication, and cooling systems while performing essential hands on tasks.

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively.

Who It’s For: 
Advisors with some experience who need structure, improved communication skills, and deeper shop process understanding.

The Tools and Test Equipment Part 4 SnapOn Lab Scope Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about different lab scopes, their capabilities, how to connect to WiFi, remote setup, relative compression testing, and testing vehicle components using a lab scope. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The Automotive Technician Workflow Efficiency Class is designed to enhance the productivity and effectiveness of automotive technicians by optimizing their workflow processes. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This ASE A4 Steering System Operation Service and Repair certification study class provides an in-depth, step-by-step guide on inspecting and repairing steering system components. It covers both front and rear suspension systems, with an emphasis on steering gears, rack and pinion, power steering pumps, power steering hoses, tie rods, both mechanical and electrical steering components. This class prepares students to pass the ASE A4 certification exam by focusing on real-world suspension system repair procedures.

This A3 Manual Trans and Transaxles Description Diagnose and Service class provides an essential foundation in Manual Transmissions & Transaxles system description, diagnosis, and service. Participants will gain the knowledge of the fundamentals necessary for working on and diagnosing automotive Manual Transmissions & Transaxles systems. The curriculum covers a range of systems commonly used by automotive technicians, focusing on proper repair, diagnosing, service, and safety practices.

This A1 Engine Repair Part 2 certification study class provides an in-depth, step-by-step exploration of cylinder head and valvetrain operation, diagnosis, and repair. Students will learn how modern valvetrain systems operate, how to diagnose mechanical and performance-related problems, and how to remove, inspect, machine, reinstall, and adjust cylinder head–related components following OEM procedures. The course integrates theory, hands-on skills, and ASE-style test preparation to ensure students are ready for real-world repair challenges and the ASE A1 certification exam.

A half-day workshop focused on building a strong first impression. Participants learn how to deliver consistent greetings, focus on caller needs, and eliminate common mistakes that weaken phone interactions.

This ASE A4 Suspension System Operation, Service, and Repair certification study class provides an in-depth, step-by-step guide on inspecting and repairing suspension system components. It covers both front and rear suspension systems, with an emphasis on control arms, ball joints, struts, torsion bars, stabilizer bars, and subframe assemblies. This class prepares students to pass the ASE A4 certification exam by focusing on real-world suspension system repair procedures.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

This class prepares automotive technicians for the ASE L3 Light Duty Hybrid and Electric Vehicle Specialist Test. The class focuses on hybrid and electric vehicle systems, including the high voltage battery, internal combustion engine integration, drive systems, power electronics, and supporting systems. Participants will learn diagnostic techniques, safety protocols, and repair procedures to address the unique challenges of hybrid and electric vehicles. The class is designed to enhance both theoretical knowledge and practical skills needed for certification and real-world applications.

• Overview:
  Building on Part 1, this advanced class helps staff refine tone, handle objections, and close more calls. Emphasis is placed on turning price shoppers into appointments and creating urgency without pressure.

The New Phase of Controlling Your Time Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them how to plan and prioritize daily activities, identify and eliminate time wasters, define goals, make time-wise decisions, overcome procrastination, handle unexpected barriers and distractions, and organize their workspace and workflow to make better use of their time.

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively. 

Participants learn how to present phone estimates with clarity, confidence, and empathy.

This A3 Transfer Case class provides an in-depth, diagnostic-first approach to transfer case concerns on modern 4WD/AWD systems. The class emphasizes systematic troubleshooting to diagnose concerns and determine needed action, including inspection, adjustment, repair, and replacement of motors, sensors, switches, actuators, harnesses, and control units. Technicians will learn symptom-based strategies for engagement complaints, mode/range faults, encoder and shift motor issues, control module faults, network-related issues, and noise/vibration complaints, plus required initialization and relearn procedures after service.

This ASE A7 Heating and Air Condition HVAC Heating Systems Operation Service and Diagnostics class focuses on diagnosing, inspecting, testing, and repairing automotive heating system concerns for both manual and automatic climate control systems. Students will learn to identify common heating complaints, understand system operation, diagnose mechanical, electrical, and control-related faults, and determine the proper corrective action, including initialization and verification procedures. Emphasis is placed on real-world diagnostic strategies, symptom-based troubleshooting, and ASE-style decision making, preparing students for ASE A7 certification and on-the-job HVAC diagnostics.

Participants in this course will have a demonstrated ability to discuss and explain damage to safety , ADAS and other mechanical systems as well as other essential repair steps. Seldom discussed areas such as structural realignment and how to produce a proper structural pull plan. will be covered in detail. This will allow participants to process a far superior knowledge base over that of third party payers.  .

The A4 Wheel Alignment Part 1 Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about different components, types of failures and diagnosis, repair best practices, and cost-saving alternatives. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive wheel alignment repair and maintenance tasks.

G1 Fluid Services AKA Royal Flush

This course is designed to prepare automotive technicians for the ASE A5 certification exam by providing a comprehensive study of traction and steering control systems. Traction control, steering assistance, and their associated subsystems play critical roles in modern vehicle safety. This class will cover inspection, diagnosis, service, and repair procedures for electronic brake control systems EBCS, focusing on hydraulic, electrical, and mechanical components. The course will also include calibration, system alignment, and post-repair verification.

This two-day workshop is designed to develop leadership, mentoring, and coaching skills specific to the automotive industry. Participants will gain insights into the roles of a mentor, coach, and instructor, focusing on how to guide and train automotive technicians for performance improvement. Key sessions will cover techniques in performance counseling, the use of technician training resources, and strategies to create a positive, productive learning environment.

A half-day workshop focused on building a strong first impression. Participants learn how to deliver consistent greetings, focus on caller needs, and eliminate common mistakes that weaken phone interactions.

This course focuses on essential financial and operational strategies to enhance the profitability and productivity of automotive repair shops. 

This session is the kick-off to the Technician Apprenticeship Program and is mandatory for the Technician and the Apprentice. This class requires enrollment in and payment for the Technician Apprenticeship Program.

• Overview:
  Building on Part 1, this advanced class helps staff refine tone, handle objections, and close more calls. Emphasis is placed on turning price shoppers into appointments and creating urgency without pressure.

The Tools and Test Equipment Part 2 FLIR/Thermal Imager Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them the capabilities of different types of Forward-Looking Infrared (FLIR) cameras, how to change and adjust modes, the various vehicle systems they can be used on, and how to build libraries for future references and training. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

"The Visionary Leader" helps shop owners stop thinking like technicians or managers and start thinking like business leaders. This class is about mindset, identity, and leadership growth—not just tactics. You’ll define the kind of business you want to build and the kind of leader you need to become to make it happen.

 Through interactive coaching, self-assessment, and clarity exercises, this session helps owners create a compelling vision for their shop, develop executive habits, and build leadership presence. It’s not just about working in the shop—this class is about working on yourself.

The L4 ADAS What When Why and How Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about the evolution, growth, key active safety systems, calibration requirements, sensor locations, and where to look up ADAS Advanced Driver Assistance Systems information. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This course prepares automotive technicians for the ASE A8 certification exam. It focuses on core diagnostic skills for engine performance issues related to mechanical faults, ignition systems, and electronic engine controls. Participants will engage in real-world testing scenarios, tool demonstrations, and service information usage to effectively troubleshoot performance and drivability concerns.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

The A8 Fuel Pump Testing and Wave Form Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them multiple ways to quickly test electric fuel pumps to determine if they are degraded or failing. The class addresses scenarios where a vehicle that was towed in for a no-start issue starts running fine in the service bay, or when components like fuel pumps or power windows start working again after cooling down or being jostled. This class will enable technicians to identify intermittently failing electric fuel pumps and discuss mechanical fuel pump testing when electrical checks are clear. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The A8 Evaporative Emission EVAP System Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them the history, different types, diagnostic tools, diagnosing techniques, DTC blocking, enabling, and monitoring of evaporative emission systems. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

Strategic succession planning is essential for ensuring the continuity and long-term success of businesses, particularly in family-owned enterprises and organizations with key leadership roles. 

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively.

Who It’s For: 
Advisors with some experience who need structure, improved communication skills, and deeper shop process understanding.

A9 Light Duty up to 26000 GVWR Diesel Engine Operation and Maintenance

Upon completion of this course, participants will have a demonstrated ability to identify, discuss and explain the fundamental areas of collision damage. Topics discussed in this program include nomenclature for both insurers and repairers as well as repair procedures identified by the original equipment manufacturers for their vehicles. Other topics include calculating collision damage and not included operations.

Participants learn how to present phone estimates with clarity, confidence, and empathy.

This 2-day, interactive training program is designed to equip participants with the knowledge, tools, and confidence to analyze, measure, and improve their business performance. 

The A3 Differentials Description Diagnosis Service and Repair class provides technicians with a full, structured approach to understanding, diagnosing, and repairing driveline systems. Students learn to identify all major differential components, understand operation principles, apply diagnostic tools, analyze gear wear patterns and sensor data, evaluate repair needs, and create complete service plans. By combining mechanical and electronic system training, the course ensures technicians are fully prepared for both real-world service and ASE certification success.

This class provides a comprehensive understanding of Advanced Driver Assistance Systems (ADAS) static calibrations. Participants will learn the critical techniques and procedures necessary for accurately calibrating ADAS components, ensuring vehicle safety and optimal performance. The curriculum covers various ADAS technologies, focusing on the tools, methods, and safety protocols required for effective calibration.

A comprehensive 2-day program for service managers that combines leadership development, financial literacy, and operational excellence. Participants gain the tools to lead teams effectively, track performance, and create a culture of accountability. 

The Introduction to Pneumatics and Vacuum Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about the different components, operations, common problems, diagnosing methods, and best practices related to pneumatics and vacuum systems. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The Autel Lab Scope Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about different lab scopes, their capabilities, how to connect to WiFi, remote setup, relative compression testing, and testing vehicle components using a lab scope. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This ASE A5 Brake System Operation, Service, and Repair certification study class provides an in-depth, step-by-step guide on servicing and repairing modern brake systems. It covers topics such as master cylinder adjustment, hydraulic system bleeding, brake line inspection and repair, caliper and rotor maintenance, and brake shoe installation. The class will prepare students to service and repair brake systems and pass the ASE A5 certification exam.

Participants in this course will have a demonstrated ability to discuss explain and question financial performance in their stores. Know your P&L what the numbers mean and when they are telling you that there is an opportunity to correct adverse trends. Identifying the profit cycle and how it's impacted by the production cycle. Best of all, how they work together to build a culture of performance both financial and in production. A can't miss class for the collision repair business owner.

This course focuses on essential financial and operational strategies to enhance the profitability and productivity of automotive repair shops. 

The A7 Heating and Air Conditioning HVAC Theory and Mechanical Basic Operation Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching the laws of gas properties, refrigerant types and properties, oils, UV dyes, identification, and the air conditioning cycle. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive air conditioning repair and maintenance tasks.

A9 Light Vehicle Diesel Engine Part 1

This course is designed to prepare automotive technicians for the ASE A4 Suspension and Steering diagnostic certification exam. The class focuses on diagnosing, servicing, and repairing front and rear suspension systems, including conventional, electronically controlled, and hydraulically/pneumatically assisted suspension systems. Emphasis will be placed on identifying suspension-related noise, handling, ride height, and ride quality concerns. This course also covers the diagnosis and replacement of wheel bearings and hub assemblies, as well as the inspection of critical suspension components like sensors, switches, actuators, and subframes.

Diagnostics Things to Always Check Part 1 Without Scan Tool

Diagnostics Things to Always Check Part 2 With Scan Tool

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

The Pico Lab Scope Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about different lab scopes, their capabilities, how to connect to WiFi, remote setup, different system sensors, lab scope accessories, identifying out-of-range values, faulty waveforms, and testing vehicle components. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This ASE A5 Antilock Brake System ABS Diagnostics certification study class is designed to provide automotive technicians with the essential knowledge and skills required to diagnose and repair ABS systems. This class covers a range of ABS components, including hydraulic, electrical, and mechanical systems, along with advanced diagnostics using manufacturer-specific procedures and tools. The focus is on understanding ABS operational failures, pinpointing problems, and applying appropriate repair procedures.

The A7 Heating and Air Conditioning HVAC Mechanical Diagnosis & Repair Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about different components, various types of failures and diagnosis methods, repair best practices, and cost-saving alternatives. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive air conditioning repair and maintenance tasks.

Strategic succession planning is essential for ensuring the continuity and long-term success of businesses, particularly in family-owned enterprises and organizations with key leadership roles. This course provides a structured approach to succession planning, focusing on leadership development, financial strategies, and operational continuity. 

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively. 

The A7 Heating and Air Conditioning Automatic HVAC systems Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about the different components, types of failures, diagnosis methods, repair best practices, and cost-saving alternatives for automatically temperature-controlled automotive HVAC systems. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive air conditioning repair and maintenance tasks.

The A8 Scan Tool Strategies Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching best practices for diagnostics. This class focuses on reducing misdiagnoses, comebacks, and liabilities while increasing opportunities for ensuring vehicles leave the shop safe and reliable. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This ASE A4 Steering Diagnostics Test certification study class is designed to prepare technicians for diagnosing and repairing various issues related to steering systems. The class covers diagnostic procedures for steering column noises, effort concerns, and issues with both manual and electronically assisted systems. Participants will learn how to identify and resolve problems with steering gears, racks, power steering pumps, and electronically controlled systems, ensuring accurate and effective repair solutions.

A half-day workshop focused on building a strong first impression. Participants learn how to deliver consistent greetings, focus on caller needs, and eliminate common mistakes that weaken phone interactions.

The A3 Manual Transmission and Transaxle Clutch Description Diagnosis and Service Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching clutch principles, functions, system components, operation, diagnosis, and service. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

• Overview:
  Building on Part 1, this advanced class helps staff refine tone, handle objections, and close more calls. Emphasis is placed on turning price shoppers into appointments and creating urgency without pressure.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

This 2-day, interactive training program is designed to equip participants with the knowledge, tools, and confidence to analyze, measure, and improve their business performance. 

Participants in this course will have a demonstrated ability to discuss and explain damage to safety , ADAS and other mechanical systems as well as other essential repair steps. Seldom discussed areas such as structural realignment and how to produce a proper structural pull plan. will be covered in detail. This will allow participants to process a far superior knowledge base over that of third party payers.  .

The A1 Cylinder Health Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them how to identify all external and obvious conditions of an engine, document findings accurately, and communicate those findings effectively. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively. 

This 2-day training focuses on communication mastery and shop processes. Advisors learn how to adapt communication styles, collaborate with technicians, and manage workflow effectively.

Who It’s For: 
Advisors with some experience who need structure, improved communication skills, and deeper shop process understanding.

This Manual Transmission and Transaxle Repair class delivers an in-depth, diagnostic-driven approach to manual gearboxes and integrated transaxles found in front-wheel-drive, rear-wheel-drive, and all-wheel-drive vehicles. The class emphasizes accurate diagnosis before disassembly, allowing technicians to determine the correct repair, adjustment, or replacement action for mechanical components and for electronic assist and monitoring systems such as shift position sensors, reverse switches, clutch-related actuators, hill-hold systems, and related wiring and control units. Special focus is placed on shift quality complaints, noise diagnosis, clutch-related interactions, synchronizer operation, bearing and gear failures, and post-repair initialization/relearn procedures required on modern vehicles.

This A3 Four Wheel Drive All Wheel Drive Transfer Case and Axles Description Diagnosis and Service class provides an essential foundation in 4 Wheel/All-Wheel Drive, Transfer Case, and Axles system description, diagnosis, and service. Participants will gain the knowledge of the fundamentals necessary for working on and diagnosing automotive 4WD/AWD systems. The curriculum covers a range of systems commonly used by automotive technicians, focusing on the proper repair, diagnosing, service, and safety practices.

This class provides an essential foundation in the description, diagnosis, and service of Driveshafts, Universal Joints, CV Axles, and Wheel Bearings systems. Participants will gain the knowledge necessary to work on and diagnose automotive Driveshafts, Universal Joints, CV Axles, and Wheel Bearings systems. The curriculum covers a range of systems commonly used by automotive technicians, focusing on proper repair, diagnosis, service, and safety practices.

Participants learn how to present phone estimates with clarity, confidence, and empathy.

This A2 Automatic Transmission and Transaxles Components Operation and Service class provides an essential foundation in Automatic Transmission & Transaxles Components, Operation, Service. Participants will gain the knowledge of the fundamentals necessary for working on and servicing automotive Automatic Transmissions & Transaxles systems. The curriculum covers a range of systems commonly used by automotive technicians, focusing on proper repair, service, and safety practices.

The Introduction to Turbochargers Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about the different types of turbochargers, the systems they are associated with, common problems, symptoms, diagnosing techniques, and solutions. This class aims to equip technicians, service advisors, managers, and owners with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This 2-day interactive class lays the groundwork for service advisor success. From phone skills and walkarounds to writing effective repair orders, participants learn how to build customer confidence from the very first interaction.

Who It’s For: 
New service advisors, front desk staff transitioning to advisor roles, or shop owners who want consistent processes from their team.

The C1 Customer Service and Shop Communications Class is designed to enhance the knowledge and effectiveness of automotive technicians, service advisors, managers, and owners in exceeding customer expectations, keeping customers well-informed, ensuring every vehicle leaves safe and reliable, and delivering peace of mind. This class aims to equip participants with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

This course focuses on essential financial and operational strategies to enhance the profitability and productivity of automotive repair shops. 

The A6 Electrical Diagnosis Strategies Made SIMPLE Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about electrical circuits, relays, batteries, diodes, grounds, voltage drop, voltage resistance testing, voltage electrolysis, and both electrical and electronic circuits. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

"The Visionary Leader" helps shop owners stop thinking like technicians or managers and start thinking like business leaders. This class is about mindset, identity, and leadership growth—not just tactics. You’ll define the kind of business you want to build and the kind of leader you need to become to make it happen.

 Through interactive coaching, self-assessment, and clarity exercises, this session helps owners create a compelling vision for their shop, develop executive habits, and build leadership presence. It’s not just about working in the shop—this class is about working on yourself.

This ASE A5 Brake Diagnostic certification study class is designed to equip students with the knowledge and skills necessary to diagnose various brake system issues. The class focuses on diagnosing common problems such as poor stopping, pulling, dragging, pedal travel issues, vacuum leaks, and hydraulic problems in both drum and disc brake systems. By the end of the session, students will be prepared to diagnose and repair these issues and pass the ASE A5 certification exam.

This module prepares automotive technicians to diagnose, analyze, and repair advanced automatic transmission (AT) electrical and electronic control system faults in modern vehicles.
It builds directly on foundational electrical knowledge and A2 Part 1 concepts.

The L3 Introduction to Hybrids and Electric Vehicles Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them about the different types, components, operation, common problems, diagnostic tools, and safety precautions associated with hybrids and electric vehicles. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The References and Resources Part 1 How and When to Use Them! VIN, Communication, and Reporting Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them the importance of what tasks need to be done, when they need to be done, and in what order. The class will cover the information contained in a Vehicle Identification Number (VIN) and explain the Motorist Assurance Program and its significance. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

A half-day workshop focused on building a strong first impression. Participants learn how to deliver consistent greetings, focus on caller needs, and eliminate common mistakes that weaken phone interactions.

The References and Resources Part 2 - Repair Information Sources and Their Uses Class is designed to enhance the knowledge and effectiveness of automotive technicians by teaching them how to access and utilize repair information sources efficiently. This class covers what tasks need to be done, when they need to be done, in what order, where to access information, diagnostic communication/expectations, common problems with repair information/POS systems, and the importance of accurate information and potential pitfalls. This class aims to equip technicians with the necessary skills, techniques, and strategies to streamline their work, reduce turnaround times, and improve overall efficiency in automotive repair and maintenance tasks.

The L4 ADAS (Advanced Driver Assistance Systems) Dynamic Calibrations Class is designed to equip automotive technicians and professionals with the knowledge and skills required to perform dynamic calibrations on modern vehicles equipped with advanced driver assistance systems. This course delves into the intricacies of dynamic calibration procedures, emphasizing safety, precision, and compliance with industry standards.

• Overview:
  Building on Part 1, this advanced class helps staff refine tone, handle objections, and close more calls. Emphasis is placed on turning price shoppers into appointments and creating urgency without pressure.